The Site may contain links to other third-party websites or applications. Please be aware that these websites and applications may collect information about you. These websites and applications may have their own privacy notices or policies. We encourage you to be aware when you leave the Site and to read the privacy statements of each and every website and application that you use.
To the extent any linked websites or applications you visit are not owned or operated by Add-on PVT LTD, please be aware that we are not responsible or liable for the websites’ or applications’ content, any use of the websites or applications, or the privacy and security practices and policies of those websites or applications.
What personal data do we collect?
- Personal data provided voluntarily including account registration and interactions
We collect personal data that you voluntarily provide to us, such as when you register for an account on our Site. This personal data may include your name, email address, other contact details, login/account information, business information, marketing preferences and other information you may provide as part of your account profile.
We collect personal data where you contact us or we contact you, and we will typically keep a record of such correspondence. This personal data may include your name and contact information, account information, your order information, your queries, and other personal data you may choose to provide to us.
- Purchase order and transaction Information
We collect personal data when you place an order and transact with Add-on Store. This personal data may include biographical information, contact information, delivery information such as shipping address, telephone number, and payment and invoicing information.
- Social media information
The Site is intended for use by adults only. Add-on Store does not sell products intended for purchase by children and does not therefore knowingly or intentionally collect personal data from children. Youth-oriented products are sold for purchase by adults only. Please only use this Site if you are aged 18 or over
Why do we use your personal data?
We may use your personal data for a variety of business purposes, which we have set out below:
- To conduct our business and provide you with our services and access to our Site
To conduct our business, including to enable you to use our services and Site, to respond to your queries, to carry out our obligations arising from any agreements entered into between you and us and to contact you in connection with the foregoing.
This includes processing and fulfilling your orders, returns and exchanges and providing you with information and updates relating to your orders and your account.
- To manage your account and subscriptions
To determine whether to register you as a user of our Site, or to our Seller Portal, Vendor Portal or Affiliate Program, to manage your account and subscriptions
- To communicate with you (about updates and changes) and provide you with customer support
To communicate with you about updates to our terms, services and Site and to provide you with customer support and to respond to your requests, comments, questions, or concerns, and to contact you if we have trouble processing your order or there are issues with your account.
- To facilitate payments
To take payment from you when you order from us, to provide you with refunds.
- To allow you to use interactive features of the Site
To allow you to post a testimonial, review or comments. Please note that such testimonial, review or comment may be read, collected and used by anyone.
- To ensure our Site content is relevant and to maintain the security of our Site
To ensure that content from our Sites is presented in the most effective and secure manner for you and for your device.
- For research and development purposes
To analyze your personal data in order to better understand your and our other clients’ services and marketing requirements, to better understand our business and develop our products, services, and Site. In order to do this, we may apply profiles to you based on your personal data and behavioral information. Such profiles may be used as part of our advertising, analytics, security, and provision of support.
- To provide you with marketing materials
To provide you with updates and offers, where you have chosen to receive these. We may also use your information for marketing our own and our selected business partners’ products and services to you by email and SMS. We may also use personal data to market to you via social media. We will provide an option to unsubscribe or opt-out of further communication on any electronic marketing communication sent to you.
- Mobile applications and website analytics
To understand and analyze your online experiences and to determine what events, products and services are likely to be of interest to you, we may combine your visitor session information or other information collected through tracking technologies with personal data.
- To reorganize or make changes to our business
In the event that we: (i) are subject to negotiations for the sale of our business or part thereof to a third party; (ii) are sold to a third party; or (iii) undergo a re-organization, we may need to transfer some or all of your personal data to the relevant third party (or its advisors) as part of any due diligence process for the purpose of analyzing any proposed sale or re-organization. We may also need to transfer your personal data to that re-organized entity or third party after the sale or reorganization for them to use for the same purposes as set out in this policy.
Who do we share your personal data with and why?
- Service Providers
Such service providers may include:
- Merchant banks for authorization and approval, in order to process your credit card information to complete your orders/transactions. This process is protected by an enhanced security system.
- Third-party companies to perform functions on our behalf e.g. marketing assistance, data analysis, and credit processing.
- IT cloud and hosting providers.
- Other users of the Site
As mentioned above, any personal data you make available publicly such as by your reviews, comments or testimonials will be shared with other users of the Site.
- Affiliated companies
We may share your personal data we collect with all Add-On PVT LTD subsidiaries and affiliates.
- Third-party companies for marketing
Subject to your marketing preferences and settings, we may share your personal data with third-party companies that may, among other things, use your personal data to provide you with targeted advertisements and special offers.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. In the event we request or transmit sensitive information, such as personal details, login info, we use industry standard, secure socket layer (SSL) encryption.