Terms of Use & Privacy Policy

This privacy policy tells you about how we use, protect and disclose your personal data that we have collected using both offline means (e.g. via phone, post, in-person meetings and other correspondence) and online means, such as when you use any website owned or operated by Add-on PVT LTD, including addon.mv and its local sub-domains.

You acknowledge that your personal data (including personal data collected through your use of our services, and the Site), will be collected, stored, shared and processed in accordance with this privacy policy.

The Site may contain links to other third-party websites or applications. Please be aware that these websites and applications may collect information about you. These websites and applications may have their own privacy notices or policies. We encourage you to be aware when you leave the Site and to read the privacy statements of each and every website and application that you use.

To the extent any linked websites or applications you visit are not owned or operated by Add-on PVT LTD, please be aware that we are not responsible or liable for the websites’ or applications’ content, any use of the websites or applications, or the privacy and security practices and policies of those websites or applications.

 

What personal data do we collect?

  • Personal data provided voluntarily including account registration and interactions

We collect personal data that you voluntarily provide to us, such as when you register for an account on our Site. This personal data may include your name, email address, other contact details, login/account information, business information, marketing preferences and other information you may provide as part of your account profile.

  • Correspondence

We collect personal data where you contact us or we contact you, and we will typically keep a record of such correspondence. This personal data may include your name and contact information, account information, your order information, your queries, and other personal data you may choose to provide to us.

  • Purchase order and transaction Information

We collect personal data when you place an order and transact with Add-on Store. This personal data may include biographical information, contact information, delivery information such as shipping address, telephone number, and payment and invoicing information.

  • Social media information

We maintain a presence on social media platforms including, but not limited to Facebook, Twitter and Instagram. We collect personal data when you interact with us on social media. Please note that these social media platforms may set cookies and other tracking technologies on your device when you visit their pages and when you navigate from their pages. The output of such information may be provided to us (usually for statistical purposes to see how users interact with our content on social media platforms).  These social media platforms will also be data controllers of your personal data. Information about how they collect and use your personal data (and how they use cookies and other technologies, including instructions on how you can disable these) can usually be found in their respective privacy policies and cookies policies on their respective websites.

The Site is intended for use by adults only. Add-on Store does not sell products intended for purchase by children and does not therefore knowingly or intentionally collect personal data from children. Youth-oriented products are sold for purchase by adults only. Please only use this Site if you are aged 18 or over

 

Why do we use your personal data?

We may use your personal data for a variety of business purposes, which we have set out below:

  • To conduct our business and provide you with our services and access to our Site

To conduct our business, including to enable you to use our services and Site, to respond to your queries, to carry out our obligations arising from any agreements entered into between you and us and to contact you in connection with the foregoing.

This includes processing and fulfilling your orders, returns and exchanges and providing you with information and updates relating to your orders and your account.

  • To manage your account and subscriptions

To determine whether to register you as a user of our Site, or to our Seller Portal, Vendor Portal or Affiliate Program, to manage your account and subscriptions

  • To communicate with you (about updates and changes) and provide you with customer support

To communicate with you about updates to our terms, services and Site and to provide you with customer support and to respond to your requests, comments, questions, or concerns, and to contact you if we have trouble processing your order or there are issues with your account.

  • To facilitate payments

To take payment from you when you order from us, to provide you with refunds.

  • To allow you to use interactive features of the Site

To allow you to post a testimonial, review or comments. Please note that such testimonial, review or comment may be read, collected and used by anyone.

  • To ensure our Site content is relevant and to maintain the security of our Site

To ensure that content from our Sites is presented in the most effective and secure manner for you and for your device.

  • For research and development purposes

To analyze your personal data in order to better understand your and our other clients’ services and marketing requirements, to better understand our business and develop our products, services, and Site. In order to do this, we may apply profiles to you based on your personal data and behavioral information. Such profiles may be used as part of our advertising, analytics, security, and provision of support.

  • To provide you with marketing materials

To provide you with updates and offers, where you have chosen to receive these. We may also use your information for marketing our own and our selected business partners’ products and services to you by email and SMS. We may also use personal data to market to you via social media. We will provide an option to unsubscribe or opt-out of further communication on any electronic marketing communication sent to you.

  • Mobile applications and website analytics

To understand and analyze your online experiences and to determine what events, products and services are likely to be of interest to you, we may combine your visitor session information or other information collected through tracking technologies with personal data.

  • To reorganize or make changes to our business

In the event that we: (i) are subject to negotiations for the sale of our business or part thereof to a third party; (ii) are sold to a third party; or (iii) undergo a re-organization, we may need to transfer some or all of your personal data to the relevant third party (or its advisors) as part of any due diligence process for the purpose of analyzing any proposed sale or re-organization. We may also need to transfer your personal data to that re-organized entity or third party after the sale or reorganization for them to use for the same purposes as set out in this policy.

 

Who do we share your personal data with and why?

  • Service Providers

Such service providers may include:

  • Merchant banks for authorization and approval, in order to process your credit card information to complete your orders/transactions. This process is protected by an enhanced security system.
  • Third-party companies to perform functions on our behalf e.g. marketing assistance, data analysis, and credit processing.
  • IT cloud and hosting providers.
  • Other users of the Site

As mentioned above, any personal data you make available publicly such as by your reviews, comments or testimonials will be shared with other users of the Site.

  • Affiliated companies

We may share your personal data we collect with all Add-On PVT LTD subsidiaries and affiliates.

  • Third-party companies for marketing

Subject to your marketing preferences and settings, we may share your personal data with third-party companies that may, among other things, use your personal data to provide you with targeted advertisements and special offers.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. In the event we request or transmit sensitive information, such as personal details, login info, we use industry standard, secure socket layer (SSL) encryption.

 

Your Consent

By using this Website or by providing your information, you agree to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information which we collect, how we use it, and under what circumstances we disclose it.

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